TERMS & CONDITIONS

1. Introduction

Welcome to Narumugai's online store. These Terms and Conditions ("Terms") apply to all users of our
website. By using our website, you agree to be bound by these Terms.

2. Definitions

"We," "us," and "our" refer to Narumugai.
"You" and "user" refer to the individual using our
website.
"Website" refers to the Narumugai online store.

3. Use of the Website

You must provide accurate information while placing an order.
You agree not to engage in
prohibited activities, including hacking, spamming or unauthorised access to our website.
You must
use the website only for lawful purposes.

4. Ordering and Payment

To place an order, select the required products and complete the payment through the available
payment gateway.
Orders are subject to product availability.
Order confirmation will be
provided after successful payment.

5. Product Information

We offer Oil, Pulses, Grains, Millets, Health Mix Powder, Masala and Laddu, along with other food
products directly from Women Farmers Producer Companies.
Product colour, taste, texture, aroma
and appearance may naturally vary between batches.
Product information, ingredients, pack size
and availability may change from time to time.
Customers are advised to check the product label for
ingredients, allergens, batch details, best-before/use by date and storage instructions.

6. Pricing and Taxes

Product prices and applicable taxes are displayed on the website.
Shipping charges, where
applicable, will be calculated based on the delivery location and order value.
Prices may change
from time to time.

7. Shipping and Delivery

We aim to process orders promptly and deliver them through reliable courier services.
Delivery time may vary depending on the delivery PIN code and other circumstances.
Please
refer to our Delivery & Shipping Policy for complete details.

8. Returns and Refunds

As our products are food items, returns are generally not accepted after delivery.
We
consider genuine complaints relating to products that are damaged, leaked, missing, spoiled or incorrectly
delivered.
Refunds are generally not available for taste or personal preference.
Please refer
to our Return Policy for complete details.

9. Intellectual Property

Our website and its content, including the Narumugai name, logo, images, product descriptions
and other materials, are protected by applicable intellectual property laws.
Unauthorised use or
reproduction of our content is prohibited.

10. Disclaimer and Limitation of Liability

Product colour, taste, texture, aroma and appearance may naturally vary between batches.
Product images are for representation purposes and actual packaging may vary.
To the extent
permitted by law, Narumugai shall not be liable for indirect or consequential damages.
Our liability
shall be limited to the amount paid by the customer for the relevant product or order, to the extent
permitted by law.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India.
Any
dispute arising from the use of our website or purchase of our products shall be subject to the applicable
jurisdiction in India.

12. Changes to Terms and Conditions

We reserve the right to modify these Terms at any time.
Any changes will be published on
our website.
Continued use of our website after such changes constitutes acceptance of the
updated Terms.