Privacy Policy

At Narumugai, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you use our website or place an order.

1. Information We Collect

We may collect the following information when you use our website:

  • Name
  • Mobile number
  • Email address
  • Billing and delivery address
  • PIN code
  • Order and transaction details
  • Information provided when you contact us

We may also collect basic information about your device and website usage to improve our services.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Process payments and refunds.
  • Contacting you regarding your orders.
  • Respond to your enquiries and provide customer support.
  • Improve our website, products and services.
  • Send offers and promotional information, where permitted.
  • Comply with applicable legal requirements.

3. Payment Information

Payments may be processed through secure third-party payment gateways.

Narumugai does not normally store your complete debit card, credit card or banking details.

Payment information is handled according to the privacy policies and security practices of the respective payment service provider.

4. Cookies

Our website may use cookies and similar technologies to:

  • Provide essential website functions.
  • Remember your shopping cart and preferences.
  • Understand website usage.
  • Improve website performance and customer experience.

You can manage or disable cookies through your browser settings.

5. Sharing of Information

We may share necessary information with trusted service providers such as:

  • Payment gateways
  • Courier and delivery partners
  • Website and technology service providers
  • Customer-support providers
  • Government or legal authorities where required by law

We do not sell your personal information to third parties.

6. Data Security

We take reasonable measures to protect your personal information against unauthorised access, misuse, loss or disclosure.

However, no method of transmission over the internet can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services.

Narumugai is not responsible for the privacy practices or content of such third-party websites.

8. Marketing Communications

With your consent or where permitted by law, we may send information about Narumugai products, offers and promotions.

You may opt out of promotional communications at any time.

9. Data Retention

We may retain your information for as long as necessary to process orders, provide customer support, maintain business records and comply with legal or regulatory requirements.

10. Children's Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children without appropriate consent.

11. Changes to Privacy Policy

Narumugai may update this Privacy Policy from time to time.

Any changes will be published on this page, and the updated policy will apply to future use of our website.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:


Narumugai

20/57, Dr. Ramanathan Street,
Opp. to Central Co-operative Bank,
Salem, Tamil Nadu – 636001, India.

Email: awfacpcl@gmail.com
Phone: 9943035555, 9655533337